Live Concierge Support Active

We're Here to Help.
24/7 Homeowner & Pro Care

Have questions about a service booking, urgent repair dispatch, or pro partnership? Our dedicated New York support desk is always on standby.

Average Response: ~2 Minutes $2,500 Workili Guarantee Protected
Immediate Phone Care

Direct Dispatch Lines

Speak directly with our NYC-based customer experience team or emergency night dispatch.

Customer Support (7am-9pm EST)(800) 555-WORK (9675)
24/7 NYC Emergency Dispatch(212) 555-0198
Email Routing

Specialized Inboxes

Submit documentation, property blueprints, or billing requests with guaranteed reply.

Homeowner Assistancesupport@workili.com
Pro Verification & Onboardingpros@workili.com
New York HQ

NYC Innovation Center

Headquartered in Lower Manhattan, serving homeowners and businesses across all 5 boroughs.

Headquarters Address

Workili Technologies Inc.
One World Trade Center, Suite 8500
New York, NY 10007

Send Us a Message

Fill out this quick form and a dedicated resolution specialist will respond within 15 minutes.

NYC Emergency Protocol

Active water leak or total power blackout? Do not wait for email. Call our 24/7 hotline directly for immediate priority contractor dispatch.

Call Emergency: (212) 555-0198

Frequently Asked

How do I file a Workili Guarantee claim?

If a job does not meet quality standards, report it within 14 days of completion via your dashboard or by selecting Guarantee Claim above.

Can I request an emergency technician for tonight?

Yes! We have licensed plumbers and electricians on call 24 hours a day across Manhattan, Brooklyn, Queens, and the Bronx.

How are contractors verified?

Every pro undergoes trade license verification (such as NYC DOB Master Plumber / Master Electrician), liability insurance audit, and national background checks.

Learn more about how Workili works